At the BA Tier Point Calculator, we’re passionate about helping you navigate the British Airways Executive Club tier point system with ease. Whether you’re troubleshooting a calculation, seeking clarification on tier point rules, or simply want to share your thoughts, we’re here for you. Our team is committed to providing the support you need to maximize your travel rewards.

How to Reach Us

• Email Support: Send us an email at support@batierpoint.com. Whether it’s a technical issue, a question about your flight inputs, or a suggestion for a new feature, we’re happy to assist. We aim to respond within 24-48 hours, though complex queries may take slightly longer as we ensure we provide accurate and detailed answers.

What to Expect

We’re a small, dedicated team of travel enthusiasts and developers—not a big corporation—so every message goes straight to someone who cares about your experience. Here’s how we handle your inquiries:

• Response Time: Most emails are answered within 24-48 hours. For postal mail, allow 7-10 business days for a reply.
• Personalized Support: We’ll tailor our responses to your specific needs, whether it’s explaining how tier points work for a multi-city itinerary or helping you resolve an error in the calculator.
• Privacy: Your details are safe with us. We only use the information you provide to assist you and won’t share it with third parties. See our Privacy Policy for more details.

Before You Contact Us

Many common questions are already answered in our comprehensive . Here’s a sneak peek at what you’ll find there:

• 1) How to input codeshare flights correctly
• 2) Why your tier point total might differ from expectations
• 3) Updates on British Airways’ latest tier point policies
• 4) Tips for maximizing points on long-haul routes